We Don’t just Transform Process. We Think it, Breathe it, Live it.

And change begins with great ideas.

Getting to easy is hard.

Rebuilds processes for the digital age by combining design-thinking insights & data-driven analytics.

Here’s how we do it.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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WE HAS DEEP DOMAIN EXPERTISE ACROSS A RANGE OF INDUSTRIES.

Our industry professionals are able to deliver better ideas and solutions embedded with a deep understanding of each client’s business and industry. We build lasting relationships with clients, focusing on understanding the client’s perspective, and their needs.

The industry focus of our experts allows us to offer comprehensive solutions for clients seeking opportunities and to avoid threats emanating from the industrial factors. Our expertise & support empowers our clients to react quickly to dynamic industry conditions & capitalize on emerging trends that affect their business.

Learn about industries we serve

The Insight You Need to Stay on Top.

Frequently Asked Questions

Here are a few of the common ones that we get, along with answers to the questions. Contact us if any of your questions are not answered here.

When was the Company’s Initial Public Offering?

We began trading on the New York Stock Exchange on February 8, 2012.

Where has GLB performed international / overseas work?

GLB has performed work in South America, Africa, the Middle East, Asia, and Europe.

How can I contact the Board of Directors?

You can contact the Board of Directors on this page.

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SUCCESS STORY

View all customer success

RIGHT TALENT. RIGHT TIME. RIGHT RESULTS.

$0m

Cost savings from a complete customer experience redesign for a global retailer

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Reduction in year-over-year contact minutes for a consumer manufacturer

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Improvement in customer satisfaction ratings for a large provider
We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

Report for 2016 1.7 KB

Our Brochure 1.25 KB

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POSTPONEMENT OF EXTRAORDINARY GENERAL MEETING SCHEDULED TO BE HELD ON 18 MARCH 2020

Paragon Globe Berhad ("PGB") had on 17 March 2020 issued the Notice of Postponement of Extraordinary General Meeting ("EGM") to hold its EGM at Level 2, Grand Paragon Hotel, No.18, Jalan Harimau, Taman Century, 80250 Johor Bahru, Johor, Malaysia on Thursday, 2 April 2020 at 10.00 a.m. instead of Wednesday, 18 March 2020 at 10.00 a.m. as stated in the Notice of EGM dated 2 March 2020.

On 25 March 2020, our Prime Minister further announced that the movement control order will be extended to from 31 March 2020 to 14 April 2020 to contain the COVID-19 outbreak.

Hence, the Board of Directors ("Board") of PGB hereby announced that the date to convene the said EGM will be determined in due course subject to the announcement of the authorities and appropriate announcement will be made in due course.

OFFICE TEMPORARILY CLOSED

With the further announcement on 25 March 2020, the Prime Minister Tan Sri Muhyiddin Yassin has declared that Malaysia will extend nationwide Movement Control Order until 14 April 2020, due to the COVID-19 outbreak, our company will be temporarily closed from 18 March 2020 (Wednesday) to 14 April 2020 (Tuesday).

At the meantime, we can be reached via email (enquiry@pgbgroup.com.my).

We would like to remind everyone to stay vigilant, avoid crowded places, monitor your health, practice good personal hygiene, and seek medical attention immediately if you're unwell.

Let's stay united during this pandemic and overcome all odds.